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About Us

When you have real insights into your customers as well as your marketing activities, the path towards growth and long term customer relationships becomes much clearer.

 

At AK Insights we never do ‘business as usual’. Rather we provide our clients with marketing support solutions that are innovative, cost-effective, relevant and cognizant of their needs and objectives. Our Research and CRM Services include mystery shopping, market research, customer relationship management, direct marketing, website design, newsletter design, marketing plan development, social media management and more.

 

For companies serious about exceeding their customers' expectations by providing excellent customer service, we have developed the Truth Sleuths Mystery Shopping Program. This program dispatches trained, anonymous shoppers to your front line to provide thorough, unbiased assessments of your customer services initiatives. AK Insights has an extensive network of associates and alliances stretching across the Caribbean, including countries such as our home-base Trinidad & Tobago, Barbados, Jamaica, Belize, Bahamas, Cayman Islands, Haiti, Guyana, Suriname, Curacao, St. Lucia and most of the other islands. Our client portfolio includes local organizations, multinationals, NGO’s and other businesses from within the Caribbean as well as international clients from the United States, Canada, Mexico,  Puerto Rico and Argentina.

 

More recently we added Digital Marketing Services to our portfolio, specially geared at small businesses.  We know that managing a small business is both a challenging and rewarding experience: Jack-Of-All-Trades, Entrepreneur Extraordinaire, Innovator, Go-Getter, Never-Quitter, Winner - yeah, you got this! But even superbusiness persons need help sometimes and that’s why WE GOT YOU! Let us help you get the word out to the world and beyond, by enhancing and managing your online presence through website development, newsletter design and social media management.

 

Whether you're a small company/brand searching for a way to achieve a bigger bang for your bucks, or a larger company/brand seeking to enhance your marketing strategy, AK Insights can tailor a marketing solution that's just right for you because we got you!

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